01. Introduction to Our Policies
At RK IT Consultancy, we are committed to transparency and protecting your interests. This section outlines our Privacy Policy and Terms of Service, which govern your interaction with our services. These documents are designed to inform you about your rights and responsibilities, ensuring a clear and secure partnership. By engaging with RK IT Consultancy, you acknowledge and agree to these terms.
02. RK IT Consultancy Terms of Service
These Terms of Service establish the legal agreement between you and RK IT Consultancy regarding your use of our services, including consulting, software development, and managed IT support. By accessing or using our services, you agree to comply with and be bound by these terms. They cover crucial aspects such as acceptable use of our platforms, intellectual property rights of delivered solutions, project scope and deliverables, payment schedules, and limitations of our liability. We encourage you to read them thoroughly.
03. Protecting Your Intellectual Property
We understand that your ideas are your most valuable assets. At RK IT Consultancy, any and all intellectual property (IP), including source code, software architectures, business processes, and proprietary information you provide, remains exclusively yours. Our development and consulting services are considered "work for hire," meaning all final deliverables, custom software, and strategic documents created for your project are transferred to you upon full payment. We act as a custodian of your IP, implementing strict confidentiality and security measures to safeguard it throughout our engagement.
04. Limitations of Liability
RK IT Consultancy provides its services with the highest standard of professional care and expertise. However, our liability to you in connection with any services provided, whether based on contract, tort (including negligence), or otherwise, shall be limited to the total fees you have paid to us for the specific service giving rise to the claim. In no event shall we be liable for any indirect, special, incidental, or consequential damages (including lost profits, data, or business opportunities) arising from your use of our services or deliverables, even if we have been advised of the possibility of such damages.
05. Pricing and Payment Policy
Our pricing structure is designed to be transparent and predictable. We offer project-based fixed pricing, time-and-materials contracts, or retainer models, all detailed in your individual Statement of Work (SOW). Invoices are issued as per the schedule in the SOW, typically requiring payment within 30 days. All fees are exclusive of applicable taxes. We reserve the right to suspend services in the event of overdue payments. Any custom software or code licenses will be formally transferred upon final payment for the project.